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Find a Regulator

This page provides you with contact details of the primary environmental regulators in the UK.


The Environment Agency is the principal regulator on environmental matters in England.

Contact Details:
National Customer Contact Centre
PO Box 544
S60 1BY

Email: enquiries@environment-agency.gov.uk

Incident hotline: 0800 807060 (Freephone* 24 Hour)
General enquiries: 03708 506 506 (Mon-Fri, 8am - 6pm)


Natural Resources Wales is the principal regulator on environmental matters in Wales. The NRW’s website provides the contact details of your local NRW office.

Incident hotline: 0800 807060 (Freephone* 24 Hour)
General Enquiries: 0300 065 3000 (Mon-Fri 8am-6pm)

Postal address:
Natural Resources Wales
Ty Cambria
29 Newport Road
Cardiff CF24 0TPY

E-mail: enquiries@naturalresourceswales.gov.uk except for reporting environmental incidents.
Hotline for reporting environmental incidents: 0800 80 70 60

Northern Ireland

The Northen Ireland Environment Agency (NIEA) is the principal environmental regulator in Northern Ireland.

List of contacts at the NIEA available here.


SEPA is the principal environmental regulator for Scotland.

Contact details:

SEPA's Stirling Office
Strathallan House
Castle Business Park

Tel: 01786 457700
Fax: 01786 446885

List of regional offices available here
SEPA's Pollution Hotline - 0800 80 70 60

SEPA's Floodline service - 0345 988 1188

Other Regulators

Local authorities regulate on a range of environmental matters including, Local Authority Air Pollution Control, Statutory Nuisances (e.g noise, odors and smells), Contaminated land, Land use planning and Tree preservation orders.

Search for the contact details of your local authority here.

Natural England is responsible for the administration of nature conservation in England. It also acts as the Government's advisor on the English natural environment.

Contact Details:
Head Office
Natural England, 3 Millsands, Riverside Exchange, Sheffield, S3 8NH
Tel: 0845 600 3078

Enquiries team: 0300 060 3900 (8.30am - 5pm, Monday - Friday)
Email: enquiries@naturalengland.org.uk

SNH is responsible for the administration of nature conservation in Scotland. It also acts as the Scottish Government's advisor on the Scottish natural environment.

Contact Details:
Scottish Natural Heritage, Great Glen House, Leachkin Road, Inverness, IV3 8NW
Tel: 01463 725000
Fax: 01463 725067

E:mail: enquiries@snh.gov.uk

The Health and Safety Executive regulates and protect people against risks to health or safety arising out of work activities. Joint regulator with the Environment Agency, NRW, SEPA and NIEA in the administration of the control of Major Accident Hazards Regulations 1999 and the Control of Major Accident Hazards (Amendment) Regulations 2005.

Advisory team
Tel: 0300 003 1747 (8.30am - 5pm, Monday - Friday)
Email: advice@hse.gsi.gov.uk

The HSE website gives details of ways to contact HSE about other matters.

The Drinking Water Inspectorate is responsible for regulating the quality of drinking water supplies within England and Wales.

Drinking Water Inspectorate,
Area 7e
9 Millbank
c/o Nobel House
17 Smith Square

Telephone : 0300 068 6400
E-mail: dwi.enquiries@defra.gsi.gov.uk

The Drinking Water Quality Regulator regulates drinking water quality in Scotland.

Contact Details:

Drinking Water Quality Regulator for Scotland
Area 1-D South, Victoria Quay

Tel: 0131 244 0190
Or by email using their online enquiry form

The inspectorate regulates drinking water quality in Northern Ireland and is a unit within the Northern Ireland Environment Agency.

Contact Details

Telephone: (028) 9056 9282
Email: dwi@doeni.gov.uk

Water companies have enforcement powers under the Water Supply (Water Fittings) Fittings Regulations 1999 to deal with waste and contamination arising from the installation and maintenance of plumbing systems, water fitting and other water using appliances.

The Planning Inspectorate is responsible for processing of planning and enforcement appeals and holding inquiries into local development plans.

General enquiries (England)

The Planning Inspectorate
Room 3/13 Kite Wing
Temple Quay House
2 The Square
Temple Quay
Bristol BS1 6PN

Email: enquiries@pins.gsi.gov.uk

Tel: 0303 444 5000 (8.30am - 4.30pm, Monday - Friday)

General enquiries (Wales)

Crown Buildings
Cathays Park
CF10 3NQ

Tel: 029 2082 3866

Policy Making Bodies

Principal government department for policy on the environment.

DEFRA Helpline

Defra, Nobel House, 17 Smith Square, London SW1P 3JR

Tel: 03459 33 55 77(8am - 6pm, Monday - Friday)
Email: defra.helpline@defra.gsi.gov.uk

Devolved Government for Wales. It has a legal duty to encourage biodiversity and to promote ways of conserving the Welsh environment.

Contact Details:

Welsh Assembly Government
Cathays Park
CF10 3NQ

Phone: 0300 060 3300 (English) or 0300 060 4400 (Welsh)

International Enquiry Number (+44) 1443 845500

Email on website inquiries: CustomerHelp@Wales.GSI.Gov.UK

Devolved Government for Scotland. Responsible for environmental policy making in Scotland in line with the UK framework for sustainable development.

Contact Details:

Telephone Enquiry Line: 0300 244 4000


Fax: +44 (0)1397 795 001

Text Relay Service: 18001+ 0300 244 4000 (service for the deaf)

Devolved Goverment for Northern Ireland along with the Northern Ireland assembly. The department responsible for environmental policy making in the Executive is the Department of the Environment.

Contact details for the Department of the Environment (NI):

Goodwood House
44 - 58 May Street
Town Parks
Belfast BT1 4NN

Telephone: 028 9054 0540

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